Access problems for Telstra / Paradise users

We have received feedback from our users saying that they can’t access the ZoomIn site over the last couple of days. We have traced the problem to a subset of our customers that are using Telstra Clear or Paradise as their ISP.

We have spoken with Telstra Clear and they informed us that they are having problems with their DNS servers. Check out Telstra Clear’s Network Status page

The message on the Telstra site states:

Some business and residential customers on dialup and high speed internet(ADSL) will be experiencing
authentication and browsing issues. We apologise for the inconvenience.

Hopefully, they will resolve the problem quickly, so you can access the ZoomIn site.

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